Last Updated: July 2026
KXJ Multiservice OPC Pvt Ltd (“we,” “us,” “our”), operator of SimpliOne, is committed to protecting the privacy of our Partners and the confidentiality of documents submitted through our platform.
1. Information We Collect
- Partner Account Information: Name, phone number, email address, and KYC details provided during registration.
- Client Documents: Documents uploaded by Partners on behalf of their end clients, for the sole purpose of processing the requested service (e.g., PAN, Aadhaar, business proofs, financial documents).
- Payment Information: Transaction details processed through our payment gateway partner (e.g., Razorpay). We do not store full card or bank credentials; these are handled directly by our payment processor.
- Usage Data: Log data such as IP address, browser type, and pages visited, collected automatically for security and analytics purposes.
2. How We Use Information
We use collected information to:
- Process and fulfil service requests submitted by Partners.
- Communicate with Partners regarding submission status, queries, or payment.
- Verify identity and prevent fraud.
- Improve our platform and services.
- Comply with applicable legal and regulatory obligations.
3. Document Handling
Documents uploaded for a specific service request are used strictly for the purpose of completing that service. We do not sell, rent, or use client documents for any purpose beyond fulfilling the request and any legally mandated retention.
4. Data Sharing
We do not share Partner or client data with third parties except:
- With government portals/authorities strictly as required to complete the requested filing or registration.
- With our payment gateway provider, solely to process payments.
- Where required by law, court order, or governmental request.
We do not sell personal data to third parties for marketing purposes.
5. Data Retention
We retain documents and account information for as long as necessary to fulfil the service, meet statutory record-keeping requirements, and resolve any disputes. Partners may request deletion of their account data, subject to our legal retention obligations.
6. Data Security
We implement reasonable technical and organizational measures to protect data against unauthorized access, alteration, or disclosure. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
7. Your Rights
Partners may contact us to request access to, correction of, or deletion of their personal data, subject to applicable law and our legitimate business/regulatory needs.
8. Cookies
Our website may use basic cookies for session management and analytics. You can control cookie preferences through your browser settings.
9. Changes to This Policy
We may update this Privacy Policy periodically. The “Last Updated” date will reflect the most recent revision.
10. Contact
For privacy-related questions or requests, contact kxjmultiserviceopc@gmail.com.